Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse to our page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

 

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Other data is automatically collected by cookies, to help us better understand our customers, such as IP addresses (general region such as city, country region and country), type of device (mobile phone, tablet, desktop computer).

 

 

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the website Services;

  2. To provide our Users with ongoing customer assistance and technical support when needed;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

 

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

No card data is stored by javagrown.net

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you, as well as for any order missing information or stock issue.

For these purposes we may contact you via email, telephone, text messages, WhatsApp and postal mail.

 

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on our site

 

Our website, uses wix.com as our website platform and hosting services and us such, Wix platform uses cookies for important reasons, such as:

  • To provide a great experience for our website visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of our platform.

  • To ensure our platform is secure and safe to use.

Cookie Name          Purpose                                                       Duration                    Cookie Type

XSRF-TOKEN            Used for security reasons                                 Session                      Essential

bSession                 Used for system effectiveness measurement         30 minutes                  Essential

fedops.logger.         Used for stability/effectiveness measurement       12 Months                  Essential

hs                          Used for security reasons                                 Session                      Essential

SSR-caching            Used to indicate the system from which the site    1 Minute                    Essential

                            was rendered                                                                            

svSession                Used in connection with user login                    12 Month                   Essential

consent-policy          Used for cookie banner parameters                   12 Months                  Essential

Some other cookies may apply from third party service providers, such as Google, Xendit, Wix,

 

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

 

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

 

Our contact information

If you would like to: correct, amend or delete any personal information we have about you, you are invited to contact us at info@javagrown.net.